ACCESSIBILITY STATEMENT
Last updated: January 2026
Highty is a brand of Outwoodcare Limited. We want as many people as possible to be able to use our website and access information about our products with confidence.
1) OUR COMMITMENT
We aim to make our website accessible and easy to use for everyone, including older adults and people with changing mobility, vision, hearing, or dexterity.
We work to improve accessibility by focusing on:
- clear, readable typography and spacing
- logical page structure and headings
- keyboard-friendly navigation where possible
- accessible forms and error messages
- colour contrast that supports readability
- plain-English copy and helpful guidance
2) HOW ACCESSIBLE THIS WEBSITE IS
We aim for good accessibility, but some areas may not yet be perfect. For example:
- some older PDFs or downloaded documents may not be fully accessible to screen readers
- some third-party plugins or embedded tools may not fully support all accessibility features
- some images may be missing alternative text (we are actively improving this)
3) WHAT TO DO IF YOU CAN’T ACCESS SOMETHING
If you need information in a different format (for example large text, a simpler summary, or help placing an order), we can help.
Contact us:
Email: customerservice@outwoodcare.co.uk
Phone: 01625 837337
Tell us:
- the page you’re having trouble with
- what device/browser you’re using (if you know)
- what you were trying to do
We’ll do our best to respond promptly and provide an alternative.
4) TECHNICAL INFORMATION
Our goal is to align with recognised accessibility best practice, including the Web Content Accessibility Guidelines (WCAG) where practical for a small business website.
5) FEEDBACK & IMPROVEMENT
We welcome feedback. If you spot something we can improve, please contact us. Accessibility is an ongoing process and we regularly review and update the site.