Enjoy your free 30 day money back guarantee*
We are so sure you’ll be happy with your purchase that we offer a “30-Day Money-Back Guarantee”. If you wish to discontinue using the products, we will issue a refund or exchange.
Simply notify us within 14 days of receiving the goods and return them to us with the first 30 days and we will issue a full refund to you excluding the original shipping cost to you. You will have to pay the shipping cost back to us though. Products should be in a resalable condition.
We can arrange collection but will have to charge at least the original shipping cost.
Email firstname.lastname@example.org with the subject line “guarantee return” and we will deal with your email promptly.
The chairs, both wood and rattan, are guaranteed against workman defects for 10 years from the purchase date.
It’s best to put the seats on a hard surface such as flag stones or decking to stop any moisture damage from standing on damp ground.